Wednesday 16 May 2012 10.42pm
Have visited The Woolpack
a few times - well 4 times to be exact and I've had enough of their crap service and rudeness. I no longer go there despite it being my local pub.
I have been the victim of dreadfully slow service (understatement), the wrong food orders being served, over charging and their staff either taking the drink out of my hand (with half a drink left in the glass at 4pm on a Saturday afternoon) or blatantly being ignored at the bar despite being the first in the queue for a considerable amount of time (over 10 minutes on a non busy visit).
Over it. Even though I complained on every occasion the staff were far from apologetic and offered no recompense on each of those 4 occasions.
My local SE1 friends have also complained of the above issues and an additional seasonal issue of bees swarming in the summer months which makes outdoor drinking a hazardous activity!! Whilst the Woolpack is not directly responsible for any bees they don't seem to take any action against the owners of the hives who I understand are very nearby - apparently right across the street.
I'm baffled there hasn't been more complaints of their service on this forum.
Now, I am a regular at Simon the Tanner
which is leaps and bounds better than The Woolpack.