Monday 1 December 2003 12.50pm
I live off Falmouth Rd, and have been having (even more) carp post (then usual) for at least the last week.
Last week we got post ONCE (!!), and the post we did get included a preview magazine for the Open meeting at Cheltenham (a wonderful read - except that I should have received this sometime in advance of the 14th November when the 3-day meeting began!).
I was also concerned because I knew a friend had sent me a couple of (worthless to anyone else, but probably interesting looking as they were in little jiffy bags) bits of mail at least a week previously, and I hadn't had them either (not for the first time - interesting items of post often go astray, but all my junk mail seems to get through without any problems).
I eventually called up 08457 740 740 (got this number from the Postwatch website: http://www.postwatch.co.uk/index2.html
), and logged a couple of complaints.
They (were pretty rubbish, and never got back to me when they said they would, but) told me that there were "staffing problems" in my delivery area, that there was a subsequent backlog of post, and that we would only get one delivery a day at around 2pm.
(Like a lot of people round here, I suspect) I live in flats, and the postie has to use the service bell to get access to the letter boxes. That's fine when they come fairly early in the morning (when the service bell is operative), but when they come later in the day the service bell doesn't work and so we can't get any post delivered.
I've spent more time chasing up our managing agents to see if we can get the bell times changed (as the Post Office say that 2pm will now be a regular time for us). However, in the last couple of days -i.e. following my complaints - we have had post delivered at a regular time in the morning.
So, to recap: no post for ages; plenty of post going "missing"; Post Office say we'll get 2pm deliveries, but we seem to get either no deliveries or (following a bit of complaining) deliveries back at our old usual time in the morning.
I've started using my work address for anything that's valuable or that I want to get within a reasonable time of it being sent.
Let us know if you find a useful way of getting anything else done about this. (And good luck with getting your mail)
...if you press it, they will come.