Biryani was terrible. I fed back direct and got this response.
Thank you for contacting us regarding your dining experience at Mango Indian. We are sorry you were disappointed and your experience did not meet expectations. Mango Indian is in SE1 and compared to other restaurants in the area we are priced accordingly. Our full menu is available to view on our website so our diners are able to view and decide whether we are a suitable restaurant for them. Our Biryani is one of our most popular dishes, so we are a little surprised by your comments. Mango Indian pride themselves on customer service, had you made it known to a member of staff that you were not happy with your Biryani, we would have immediately changed the dish for you. Unfortunately, if we are not made aware until after you have dined with us we are not able to resolve the situation.
We hope this has answered your questions. However, please do not hesitate in contacting me if you need further information.
I was a bit nervous about taking a friend here after reading some very poor reviews on SE1 from a couple of years back. But it was all fine - the service was friendly and helpful and not the hard sell of the old fashioned curry house; the food was good and the bill was very reasonable, especially considering its proximity to some fairly pricy Borough Market eating places.
So average, below average actually. food is too oily, thick oil layer on top of my madras. also i specifically asked them to call me on mobile when they arrive, they said they got my number as i was calling from my own phone. but instead the delivery guy had wrong number, he was calling wrong person and was going to voicemail, luckily my flatmate saw them from her room,when i asked he showed me number he had on his paper, it wasnt mine. agttitude on the phone was short and rude. not ordering from there again.
went to this restuarant last thursday.
Ordered meal for two, when it arrived one
was almost cold.Asked the waiter to heat to heat it up but did not appear to speak
English.As we sat next to window did not
really appreciate people looking in while
they smoked their cigarettes on the street.I dont think the staff really got with each other.they seemed to be continually arguing with kitchen staff.
Sorry but there will be no second visit.
We ordered takeaway from this restaurant for the first time on the weekend. It arrived late and was stone cold. When I called and (nicely) told them it was cold (leaving it open for them to suggest a resolution) the guy all of a sudden didnt speak english and kept repeating 'delivery?'. When I asked to speak to the manager, then hung up on me. My boyfriend then called and after the same routine they said they would send someone to collect the food. No-one showed up. Appalling service and cold, average food.
Been there quite a few times in the past, but after taking a couple of guests visiting London we won't be going back.
We were made to feel very unwelcome by an abrupt, surly waiter when we asked for tap water rather than their high margin alcohol. Glasses were slammed down on his return.
Again same attitude when we "only" ordered 2 rices and 2 naans between 4. They very much into the hard sell and aren't afraid to show their dismay - nay, disgust - if you aren't going to empty your bank account for a meal.
Add this to the fact that their tables are too close together and you've got a rather unpleasant place to eat.
Good bye, Mango Tree!
WE have experienced a few good deliveries from Mango Tree. The meat was always a bit too dry but overall the food was OKish. But of recent the food was cold and disgusting by the time it got delivered (we had to wait 2 hours once)!!! After we have complained we have been promised a discount of 50% when we order the next time BUT when I tried to order they have refused to.
We tried the food from Bengal Clippers and gosh that was 1000 times better (really good quality) and the service there was great too.
I had a takeaway from here over the weekend and I have to say it was the best I've had from anywhere for a long while. I tried the spiced calamari which was close to perfect. Followed by prawns. Delicious. Probably not the cheapest. But I certainly got what I paid for and more. Outstanding.
I went to the Mango Tree last night to meet 3 male colleagues for a dinner which had been booked (I am female). I was the first to arrive and was treated in a completely dismissive way by the waiter. I said I had a table booked and he shrugged and said the others weren't there yet and I was then left to stand around being totally ignored. Then my 2 male colleagues arrived and the waiter fell over himself to welcome them, saying their table was ready and ushered them over taking their coats, leaving me trailing behind like a second class citizen. He eventually took my coat as an afterthought. I was astounded and can only put it down to me being female, which is hard to believe in this day and age. I didn't say anything as it was a business dinner and, quite frankly, I was too embarrassed to mentioned it. I won't be going there again though. The food was nice but it was a humiliating start to the evening.
having just moved to the area and being incredibly fussy when to comes to decent indian food i was unsure whether mango tree would be any good and was very pleasantly suprised.they delivered very quickly and the food was great.not greasy,well seasoned and individually spiced.great fresh taste.i only ordered vegetarian food so dont know how the meat is but if its anything like the veg menu,it should be good!would definately order again...
Had a perfectly serviceable meal last week, but was expecting better, based largely on the good comments and reviews from here.
Nothing was wrong (except the service, which was noticeably slow even though there was only one other table occupied, and they'd ordered before we arrived. I guessed that they were running with a reduced kitchen staff on that night). But nothing was fantastic.
It's nice inside, compared to other nearby Indian places, but for the higher-than-average prices, I'm looking for better ingredients and better cooking rather than better decor. The front of house staff were nice and smiley, though.
Just wanted to say had a lovely meal here last friday, really unusual menu. Bit expensive and the dishes are small but worth it as everything was delicious. My only gripe is the tables were extremeley close together, we were perched right up against the window and i had to squeeze my post-xmas sized body through the tables to go to the loo :O) Will defo go back when lost a few pounds!!
We have had several deliveries from Mango Tree. They are pretty good, but their dhal was watery and way too runny. I ordered the tandoori prawn dish which was a whopping £9 and only had 4 regular king prawns sprinkled with corriander, I was left hungry and dissapointed!
I booked the Mango Tree for a dinner for four people on Sat 1st Dec as it had a lot of good reviews online. It lived up to it's reputation. It is a small restaurant, tucked away in a side street with an unexciting view of a warehouse. However, the interior is new and trendy. The staff were friendly and attentive without being intrusive. They were especially helpful when I left my bag behind and then had to go back and collect it.The food was very nice with a good selection of meat and vegetarian dishes including some unusual ones.We had starters and mains, including nan bread. Three of us had meat curries and one had the vegetarian option - they were all very nice. We had a nice, reasonably priced bottle of red wine and two of us had Cobra beer too. When a waiter accidentally dropped a little food into a wine glass when clearing the table, he immediately (voluntarily) replaced it with a full glass of house red. The toilets were nice and clean too.The only tiny complaint would be that they had included the 15% service charge, but luckily one of my friends spotted it before we overpaid! That may be common practice in all restaurants in London though. I don't know if it was because I was complaining to my friends about that, but we were then each offered a drink of our choice (including spirits) on the house. Overall a very nice meal, good service and reasonably priced (I think we paid £25-£30 per head for starters, mains and 2 glasses of wine each). If I lived nearer I'd go back every week!!!
My husband and I have eaten at Mango Tree 4 times in the past four months. Each time was a different day of the week, different time of the evening, different company with us. The one thing in common was that the food and service were fabulous every time.
Oh my goodness, the food is just so good here! No greasiness, the waiters take care of you and smile and the manager, I can't praise him highly enough. It's the manager who sets the pace for a great dining experience. Here, he listens to his customers, pays attention, tries his best to give you precisely what you want - and he succeeds.
The last time we ate here was a week ago on Friday after work. Foolishly we did not book ahead (yes, business has picked up visibly) but the manager recognized us and managed to find a table for us. It was a very fair deal, he told us what time the reservation he was holding the table was for, we told him it was perfect since we just wanted a quick dinner - and voila, we're all happy. (We had over 90 minutes to dine which was more than enough for a reasonable after work meal).
I really love this place. And I think it's not just the interesting and delicious mix of traditional standards and creative new dishes. It's that the entire staff gives the impression that they want you to enjoy your time with them.
We really enjoy dining here - we bring our friends here and they love it, too - we all come back. Repeat that with a good percentage of their other customers and I think they should do well.
I highly recommend you try Mango Tree - but call ahead if you want to have dinner there on a Friday night.
We had a delivery last night from Mango Tree and it was excellent. Can't fault it in any way.
I took some friends to Mango Tree on Saturday, mainly on the basis of the reviews on this website.
We were all very impressed with the food, the chicken used in my dish was obviously good quality chicken breast rather than the scraps that you often get in lesser curry houses. It seemed good value at £60 for 3 of us (mains, poppadums, rice and drinks)
Friendly service as well, we got in there pretty late and were the last customers left, rather than trying to get rid of us we were offered a complimentary spirit and the owner came over for a chat! Will certainly be going again.
I've been twice and each time, the food was very good. Style and decor is quite similar to equally good Simply Indian on Tabard St. First time, we ordered two starters and two mains, which was too much. Second time, ordered just one first course, spicy calamari - excellent - and two main courses. That was plenty with the rice, nan and terrific paratha. Good value at Ã‚£37.
Mango Tree a new restaurant in Redcross Way-the food is absolutely fantastic.Great quality,fresh and imaginative-traditional Indian but with a contemporary twist which luckily didn't have an unusual impact on quality!The staff is extremely friendly and helpful and the decor very pleasant and not owerporing.Nice place/good menu/enjoyable atmosphere.
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