Not a patch on Marks b Sparks. Bankside. Staff disinterested and site far too small. They should use property adjacent as it belongs to them known as a holding space.
Marks have improved in customer service pr and food choice and security guard dosent follow you around. Waitrose staff all seem bored probablyv need new manager to shake them up a bit! Free coffee n papers don't make up for it and I am usually a John Lewis partnership fan