Some of you will remember my posts about an Inland Revenue cheque (worth nearly £4000) that got stolen in the post, last year October.
I don't want to bore you with anymore of what I attempted in order to solve this problem but it was impossible to get anyone to take action: the IR, Abbey National, Royal Mail and the Police all could not care less. Their attitude was pretty much: get lost and stop whining. I was so exasperated that I decided to get in touch with our MP Simon Hughes. I wrote him a letter explaining that I needed help. Three days later (this is 2 weeks ago) he replied to me, sending me copies of letters that he sent to the Inland Revenue and the CEO of Abbey National.
I came back from holiday yesterday, and the Inland Revenue rang me to inform me that it is all solved, thanks to my MP. They asked me to give them my bank details so they could repay me as soon as possible. What took me 6 months without results, is solved in a fortnight by involving an MP
I am very grateful to Simon Hughes, especially because he knows that I am not able to vote simply because I am not British.
On the effectiveness of MPs issue, I hate to pour cold water on Mr Hughes (especially as IMHO he's a pretty good/active constituency MP), but I find it more than coincidental that you have got such a quick response at this time of the political cycle. The last twice I wrote to him it took over two weeks to get a pre-printed ackowledgement of my letter. I then waited for a real response...and am waiting still.
(P.S. When I say "wrote", I actually faxed him, not trusting the post)