well it was busy...the attitude towards the tip was what most annoyed us. the waiter demanding the tip in cash rather than on the card ... yet it had already been added to the bill! a bit of a cheek if you ask me...especailly as the service was at best mediocre
I went there once as part of a largish group of local women and got "asked to leave" before we'd even ordered. I had had excellent service there before when dining a deux, so maybe they don't like groups. It certainly left a nasty taste in the mouth, and I wouldn't go back
If the tip is included on the credit card slip, I ask for one without it and tip in cash. That way the management don't get their cut - don't even ask if it's ever declared as income for tax purposes...
It's common in restaurants for tips to be added to earnings to ensure the waiting staff are 'officially' being paid the minimum wage. So, they're actually paid (as in the cost to the business) £2 an hour, with the remaining £3 being funded out of the tips. Therefore, the tips are subject to deductions from earnings.