Has anyone had any experience of using either? Looks like a good idea but not sure about all the small print. Has anybody out there tried them? If there is any damage to the car does their insurance cover it or does the user have to pay for all of it?
We have been members of Streetcar for about 6 months - we sold our car and decided to go for it and have absolutley no regrets. You pay overall insurance in your membership so you don't pay for damage. There is a process if there's an accident etc but basically you're insured.
You can book online and have a car in half an hour but you can book way ahead if you want to. There are people on the phones from quite early in the morning to about 10pm and they're very helpful. the only difficulty i have had is that the padlock on the gate at Ewer St (the car I use the most) is quite difficult - but I'm mastered that.
You should give it a try. I haven't tried Zipcars but I imagine the way they run it is similar.
Have had one year with Streetcar. There have been one or two problems of various sorts but on the whole it's been good for me and I would recommend them. The booking system is good. Any issues are dealt with well by an efficient, if sometimes scarce, customer service team. It's certainly been a cheap alternative to running my own car and availability has been OK. Checking for damage before you set off is a nuisance especially if it's dark! There are levels of insurance and if you go for the cheaper option you could be heading for a hefty repair bill or an argument. Don't know about Zip but I believe they are cheaper. Streetcar are about to increase their prices.
I thoroughly recommend Streetcar. Lots of cars in convenient places and a VERY cheap hourly rate of £4.95 inclusive - I am not surprised they are putting it up to £5.95. Very few problems of any kind - dog hairs from the previous renter. I hire cars a lot and I am very impressed with them.