London SE1 community website

Breakfast Assistant

Mercure London City Bankside Hotel

£5.52 per hour and benefits

permanent: flexible hours

About this role

Breakfast Assistant is responsible for the delivery of food service, including the seating of the customers, settings up and clearing in the food service areas

Every day duties will include:
-Welcome the guests and establish a good relationship with them
-Take the order from the customers
-Seat the guest according to his/her wishes and availability in the Restaurant
-Ensures that the welcome is personalised with each guest where possible.
-Make recommendations from the menu for the guests.
-Forward complaints to his/her immediate manager or deal immediately with the complaints, using initiative and common sense.
-Have an extensive knowledge of the key services offered by the hotel. Ensure that the guest is informed and is encouraged to use them during their stay.

Person description

-Experience in a customer contact position.
-Experience in a similar environment would be an advantage.
-Adaptable and flexible.
-Team spirit.
-Ability to listen.
-Attention to detail.

How to apply

e-mail to [email protected]
or
Hanna Khomovnenko
71-79 Southwark Street
London
SE1 0JA

Please mention the London SE1 website when responding to this advert
This notice was posted on Tuesday 24 June 2008
We are part of
Independent Community News Network
Email newsletter

For the latest local news and events direct to your inbox every Monday, you need our weekly email newsletter SE1 Direct.