Cafe Supervisor

Purpose of job
The Café Supervisor will support the Garden Museum’s Café Manager, who has overall responsibility for the business operation of the cafe, creates the menus and cooks for the daily café service and special Museum events.

Relationships
Internal: liaising with Café staff, Café Manager and Museum Volunteers.
External: liaising with Café suppliers, external caterers.

Principal responsibilities

Your duties will involve:
• Staff Management & motivation
• Group coordination before and during event
• Rota
• Cashing up, banking
• Logging Invoices
• Ensuring FSA standards are complied with
• Baking- doing and instructing
• Liaising with manager/cook regarding ordering

Alongside:
• Serving customers lunch, coffee, tea and home made cake
• Making tarts
• Baking cakes
• Keeping the café clear, clean and tidy
• Washing up
• Checking deliveries
• Being responsible for health and safety checks

Contract
Full time for six months.

Hours of Work
10am– 6pm, five days per week, Tuesday to Saturday. The candidate will be expected to work longer hours at particularly busy periods in the Museum calendar. The candidate may be expected to work evenings during events.

Benefits
25 days paid annual leave per annum (pro-rata), inclusive of the period between Christmas and New Year plus pro-rata entitlement to statutory Bank Holidays.

Probationary Period

There will be a one month probationary period for this role.

Person Specification
Essential:
Right to work in the UK
Excellent communication skills
Highly developed interpersonal skills
Proven ability to lead and inspire a small team in a busy environment
Proven ability to work upon initiative and problem solve.
Sound customer service experience in a café environment
Willingness to work evenings and weekends
A flexible approach to working
Bright and sunny disposition!
Ability to work under pressure

Desirable:
Level 1 food safety qualification
First Aid qualification
Wage:
£8 per hour.

The Garden Museum reopened in November 2008 after an exciting and innovative internal reconstruction designed by Dow Jones architects. Reopening with a new interior, new identity and a new philosophy, the Garden Museum explores and celebrates the social, artistic and cultural significance of gardens and gardening through a programme of exhibitions, debates, lecture and symposium. The Museum receives no public funding and benefits from a busy Venue Hire programme, a thriving shop and café and greatly increased visitor numbers both for events and general admission.

The Garden Café is a licensed vegetarian café serving hot and cold drinks, cakes throughout Museum opening hours and a lunchtime selection of vegetarian main courses and salads. The total number of covers is 35, with 20 extra seats in the Museum’s garden which can be used in the summer. Since 2008, the café has built up a regular customer base of people living and working in the area. This, in addition to the increased Museum visitor numbers ensures that the café is very busy during the summer months. Specialising in vegetarian lunches, the food served at the café is seasonal and wherever possible local. Everything is made from scratch in the galley kitchen and the menu changes daily. An interest in great quality food and service is paramount in this environment.