Customer Services Advisor

• Answering the phone to clients regarding their waste and recycling collections and accurately editing and booking jobs on the database.
• Dealing with other queries from clients via phone and email.
• Talking to clients about additional services we offer when appropriate.
• Liaising via phone with drivers regarding collections.
• Other relevant duties as requested.

BPR Group is looking for a highly efficient, people orientated individual to join their Customer Service and Account Management Team on a part time basis.

Requirements

• A minimum of 3 years experience working in an office
• An interest in the environment
• Excellent verbal communications skills
• Good written communications skills
• Competent use of Microsoft Office software.
• A high degree of accuracy and attention to detail

BPR Group has been delivering practical environmental services to businesses in London for 25 years. These include recycling, secure shredding, zero to landfill waste collections and carbon footprint reduction. BPR Group employs over 150 staff across its two sites.