Admin Volunteers

To provide an efficient frontline service to people contacting AEA by telephone, email, fax, and in person.
To provide an efficient administrative support service to AEA

To provide administrative support to identified projects undertaken by the cha

• Letter writing
• Telephone calls
• Client/referrer monitoring/evaluations
• General office duties including photocopying and filing
• Setting up client files
• Database input
• Typing (using Word on computer)
• Shredding confidential documents as required
• Preparing various information/application packs as required
• Undertaking typing (using Word on computer) and photocopying as required
• Preparing Visitors’ and Volunteers’ packs as required
• Looking up clients’ details and inputting data in the client database as required
• Shredding confidential documents as required
• Carrying out other relevant tasks as required
• Attending relevant meetings and training sessions as required
• Working at all times in accordance with Action on Elder Abuse Confidentiality, Equal Opportunities and Health & Safety policies
• Working as part of a team and with other AEA staff and volunteers
• Participating in training, support and supervision sessions as required

Action on Elder abuse is a national organisation, based in London and is currently setting up branches in Scotland, Northern Ireland, and Wales.
Action on Elder Abuses vision is a society which values older people and one in which they and other adults can live free from abuse perpetrated by those in whom they have an expectation of trust. Where such abuse occurs, Action on Elder abuse (AEA) seeks an environment in which it can be identified and addressed.
Our Volunteers play an important part in our organisation.