Senior Bridal Consultant (Retail Sales)

The senior bridal consultant role is an important position within the boutique. We are looking for an individual who is passionate about bridal wear, committed to delivering exceptional levels of customer service, and who can consistently meet or exceed sales targets. A strong self-starter, the individual will generate leads, follow up after consultations, and develop strong relationships with past brides. The role will include supporting the manager in general duties such as admin, stock taking, sample maintenance, and creating boutique displays. For the right candidate there may be future opportunities to take on more management responsibilities and coaching of junior team members.

Experience & Requirements – you MUST be able to demonstrate experience and evidence for the following:
• 3 or more years’ experience selling bridal wear, fashion, or high price-point luxury goods.
• Consistently meets or exceed sales targets.
• Confident and engaging phone manner – ideally with experience of phone selling / qualifying leads on the phone.
• Excellent relationship management skills with customers, and suppliers.
• General knowledge of bridal wear and fashion trends.
• Knowledge of fabrics and fashion design an advantage, but not essential.
• Good time management – ideally with experience of managing appointments, diaries, and fittings.
• Working knowledge of computer programmes such as Microsoft Word & Excel an advantage.
• Organised and efficient when undertaking administration, paperwork, and boutique procedures.
• Confident at creating engaging boutique displays that inspire.
• Good numeracy skills.
• Physically able to lift and move heavy wedding dresses, as well as stand / kneel during consultations.

Waterloo Wedding Wardrobe is a beautiful bridal boutique located just moments from the Southbank near Lambeth North, and Waterloo tube stations. Our bridal collections and exclusive designs are all handpicked from top bridal fashion houses. We are now growing and looking for an experienced senior sales consultant to join our happy team. The ideal candidate will be friendly, outgoing, self-motivated, a successful salesperson, knowledgeable about fashion & bridal wear, and a supportive team player. Please read the job specification below for details of the skills & experience required.

Ideally you will already be a sales consultant in a bridal wear boutique, although we may also consider applications from successful salespeople in fashion or luxury retail. Perhaps you are seeking more responsibility and the chance to grow in a new boutique, or perhaps you are returning to a bridal sales career after having a family.