Operations Lead (part-time)

The Restart Project is a social enterprise and charity that encourages and empowers people to use their electronics longer in order to reduce waste. We are based in Bermondsey, London but work with community groups from around the world. Though we started locally with hands-on community activities, our mission is big: to “fix” our throw-away relationship with electronics, so that we become happier and more sustainable. Our work has been featured widely in the international media, and our approach has been replicated by groups in nine other countries so far.

We are looking for the next stellar member of our small team as an office manager plus. As we are poised to make a real step-change, this is a job opportunity to help build a fun and inspiring organisation. We have been growing quickly, moving from 2 people in early 2016 to a team of 6 now. We need someone to ensure we are well organised including managing our office space, providing information to funders, managing our performance information and ensuring we keep up to speed on HR policy, pensions and finances.

You will also be secretary to our board of trustees, preparing papers and agendas, taking minutes and assisting in recruiting trustees as needed. We want to maintain our reputation for working in a professional way but without getting tied up in forms and internal bureaucracy.

We are offering a fixed-term, two year job contract on a part-time basis – working 4 hours a day, 5 days a week.

Schedule: 20 hours a week, with some flexibility within our core working hours of 10.30 to 4.30, plus need for occasional evening and weekend events.

What you will be doing on the job

This is a dynamic role, bringing together a focus on logistics, communications and office management in a ground-breaking and fast-growing organisation with a strong social and environmental mission. You’ll be a key player in a small team, with scope for shaping your role and taking on more responsibility over time.

Office management

• Manage our office space and purchase of promotional merchandise and office supplies
• Work with our external bookkeeper on budget management and annual accounts
• Coordinate recruitment for new posts and contractors
• Manage our workplace pension scheme and salary payments
• Lead on developing our HR policy and ensuring it is implemented

Project management

• Organise training events, workshops and social events as needed
• Manage our set of performance indicators
• Prepare updates on delivery of projects for funders
• Help develop our approach to project management across the team

Governance

• Be a point of contact for trustees, organise meetings and prepare papers for board meetings
• Coordinate our annual report to the Charity Commission

Our team needs somebody who loves making things run better – someone who finds, implements or creates efficient solutions. You will have solid experience in an office management or operational role. You need to be able to work with us online and in person at our office and to represent us confidently with external partners.

Essentials for the job:

• Experience in running an office or in dynamic, operational role in a small charity, social enterprise or business
• Experience planning and running events
• Excellent communication skills, both written and in person
• Working knowledge of bookkeeping and budgeting
• Good track record in writing short, clear papers and reports
• Commitment to The Restart Project’s mission and an interest in sustainability or technology
• Broad background in HR policy and responsibilities of an employer

We’ll really love you if you have experience with:

• Leading or managing small, innovative projects
• Working closely with volunteers, freelancers and a board of trustees
• Working in a mission-driven organisation
• Health and safety good practice
• Turning your hand to new things at short notice, as the organisation develops

Electronic waste is one of the fastest growing waste streams. We are all consuming too fast, and we feel frustrated when products fail. The Restart Project is a registered charity and social enterprise that helps people transform their relationship with electronics by teaching repair at community events, working with educators and makers, and speaking in public and online. We started as an all-volunteer organisation and volunteers still play a crucial role in supporting our small team.

We are now recruiting an Operations Lead as we expand and improve our services, and to enable us to take on exciting new activities, such as trainings and consultancy.