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Help Desk Team Member - Casual

Coin Street Community Builders

£10.88 per hour

Zero Hours contract (ad hoc hours)

About this role

We are currently looking to build our casual worker team for the help desk at Coin Street neighbourhood centre to provide cover during busy periods and/or when our permanent team is away. There are no guaranteed hours per month, it is on an as and when basis, and sometimes at short notice.

As a member of the help desk team for Coin Street Community Builders, you will ensure all visitors and staff receive an efficient and friendly front of house service. You will be based at the mixed-use Coin Street neighbourhood centre which includes a series of conference, meeting and training spaces for hire to commercial and local community clients, a family and childrenís centre and our staff offices.

The key tasks will be:

- To provide efficient front of house service including answering and directing telephone calls and visitors, and taking messages
- To provide a positive, prompt, knowledgeable and accessible service to all Coin Street Group customers including commercial and residential tenants, stakeholders, users and potential users of the centre/other Coin Street Group products and services
- To ensure meeting, training and event spaces are clean, tidy and laid out, serviced and equipped in accordance with the daily schedule
- To provide administrative support for colleagues and, in particular, members of the Communications team

Person description

Skills needed

- Good communication and customer service skills
- Good time management and organisation skill
- Ability to work on own initiative
- Ability to follow daily schedule
- Attention to detail
- Flexibility

About Coin Street Community Builders

Based in the Coin Street neighbourhood centre, minutes from Waterloo and Blackfriars stations and at the heart of a thriving local community, we are proud to have been judged as an outstanding family and childrenís centre by Ofsted and to have built a national and international reputation as a leading social enterprise.

About Coin Street Community Builders

Coin Street Community Builders (CSCB) is a social enterprise responsible for developing and managing a significant part of Londonís South Bank. We have transformed a largely derelict area into a thriving place for people to live, work and visit.

How to apply

To apply please visit our website to view the full job description and person specification plus details on how to apply: https://coinstreet.org/help-desk-team-member-casual

You will need to send us an up to date CV, plus a covering letter stating why you believe you are suitable for this post. The equal opportunities monitoring form is optional.

Please send your complete application to [email protected]

We will shortlist and interview suitable candidates as they apply so donít delay in submitting your application.

Please mention the London SE1 website when responding to this advert
This notice was posted on Thursday 13 May 2021
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