IT & Studio Assistant

This is a varied role requiring adaptability and flexibility. Tasks range from assisting with the hands-on running of the studio, through to general administrative and director-level support.
The ideal candidate will demonstrate resourcefulness, common sense, and a positive energy. They will need to be able to follow instructions and take their own initiative, depending on the task at hand.

It is envisioned that this will be a part-time role (approx. 20 hours per week) with potential for it to be full-time for the right candidate. Working pattern will be discussed further at the interview. The position is offered initially for a fixed six-month period, with a view to extending thereafter.

IT:
• Liaising with our external IT service providers to process open tickets and follow up stalled tickets
• Assistance with IT project work and new system implementation
• Assisting with the installation of computer hardware, software, and peripherals, including moving equipment around the studio
• Basic ICT troubleshooting
• Helping manage stocks of ICT equipment, consumables, and other supplies

Admin:
• Reception duties, including managing incoming phone calls/emails/post, booking transport and couriers, and greeting guests and visitors to the studio
• Assistance with meeting set up, refreshments and tidy up
• Monitoring general studio email accounts and taking action as necessary
• Stock control of print and stationery supplies
• General administrative assistance to studio

Facilities:
• Frequent walk rounds of the studio to replenish supplies and ensure general tidiness
• Ensuring walkways/circulation routes are kept free of obstructions
• Assisting to reconfigure the office layout to better suit the needs of the practice
• Helping to keep the kitchen and other communal spaces safe and tidy
• Stock control of kitchen, toilets and workshop supplies

Other:
• Attend and engage in internal social activities such as pin-ups, forums, and other studio events

• Understanding of computer hardware/components
• Awareness of CAD software used in architecture
• Clear and polite phone manner
• Good communication skills
• Proactive and logical approach to problem solving
• Ability to manage several tasks concurrently
• Ability to meet deadlines and prioritise workload
• Boundless common sense
• Good timekeeping

dRMM is a RIBA Stirling-prize winning, design-led studio based in London and Berlin. dRMM’s talented and resourceful team work on a range of exciting, innovative projects in the UK and overseas. Our thriving studio is made up of like-minded people who work in the belief that architecture should be – above all – socially useful and responsible. Our studio culture is one of openness and warmth and we welcome people of all backgrounds. dRMM is an equal opportunities employer and we actively encourage applications from underrepresented groups.