London SE1 community website

Capita in Tower Bridge Congestion Charge bungle

London SE1 website team

More than 2,500 Congestion Charge fines have been wrongly issued to drivers who followed official diversion signs during the recent closure of Tower Bridge after Capita failed to switch off cameras in Druid Street, Fair Street and Tooley Street.

Tower Bridge


The signs directed motorists into the Congestion Charge zone during the nine day closure of the bridge.


Official diversion signs


2,663 innocent drivers were caught by the enforcement cameras and sent penalty notices before the fiasco was discovered. Capita, who administer the Congestion Charge on behalf of Transport for London, is now writing to all affected motorists to apologise for the blunder.

According to the Evening Standard, Mayor of London Ken Livingstone is said to be "livid" about the error.

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