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Reviews of Starbucks

Sumner Street, London SE1


Some reviews on this page may refer to a previous operator of the same premises.
Really good now
It's probably not normal to give two reviews for the same coffee shop, but my last one was so negative that I couldn't really let it stand since there's been such a turnaround. So...

I just have to say how great the place has become. For a while now I've found it surprising how friendly, accommodating and helpful the staff are. They have a great attitude - as an example a staff member offered to take away my mug when I was finished, and when I replied that I was planning to get a drip refill he brought it to my table. What a great guy!

This is definitely one of my favourite Starbucks cafes in London, if not the UK.

A nice little cafe that bucks the Starbucks trend.
Sumner St Starbucks : a chain cafe with a difference.

I've been in there a bunch of times since they opened and have to say competition from the neighbouring restaurant-cafes is long overdue. They seem to only be open 4 hours a day on weekends and Starbucks ' trademarked American can-do attitude and customer-focus doesn't seem to have reached this far south of the river.

Staff are a little keen to go home and will hurry to intercept you at the door to let you know they're closing in 20 minutes.

Where an establishment has changed hands or rebranded, reviews on this page may refer to a previous operator of the same premises.

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Food & drink